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Business Resources

In 2016, the City of Boston released the first ever Small Business Plan which identified the top needs of Boston's small businesses, as well as opportunities to create strategies to meet those needs.


Small Business Cafe

Boston Main Streets is part of the Mayor's Office of Economic Development.  In January 2017, the City of Boston introduced a workshop series for the small business community.   Learn about contracting opportunities, strategic programs for immigrant business owners and entrepreneurs, resources for growing your business and support for small restaurants and retailers.

Learn More About Small Business Workshops


If you are looking to start a business in Dudley Square or beyond, the Mayor's Office of Small Business Development can help you build your small business.  Through online resources and in-person services, they can connect you with the right people or appropriate city agencies to provide assistance with permitting, licensing and other business challenges you might have.


Resources

City of Boston Departments
Boston City Hall, Boston, MA 02201
Small Business Development
Women Entrepreneurs of Boston

Taxpayer Referral and Assistance Center
Boston City Hall, #M-5, Boston, MA 02201
Phone: (617) 635-4287
Website: www.cityofboston.gov/TRAC
Email: Assessing@cityofboston.gov

Boston Licensing Board
City Hall, #809 Boston, MA 02201
Phone: (617) 635-4170
Website: www.cityofboston.gov/licensing/
Email: LicensingBoard@cityofboston.gov

Zoning Board of Appeals
City Hall, #205, Boston, MA 02201
Phone: (617) 635-4775
Website: www.cityofboston.gov/isd/BOA
Email: ISD@cityofboston.gov

Boston Police Department
One Schroeder Place
(Licensing Window: 1st Floor,
Monday - Friday, 8:30 a.m. - 4:00 p.m.)
Boston, MA 02120
Phone: (617) 343-4435
Website: www.ci.boston.ma.us/police/

Commonwealth of Massachusetts Departments & Agencies
Department of Industrial Accidents
Labor and Workforce Development
600 Washington Street, 7th Floor, Boston, MA 02111
Phone: (617) 727-4900 or (800) 323-3249
Website: www.state.ma.us/dia/
 
Consumer Affairs and Licensing
City Hall, #817, Boston, MA 02201
Phone: (617) 635-4165
Website: www.cityofboston.gov/consumeraffairs
Email: MOCAL@cityofboston.gov
 
Division of Occupational Safety
399 Washington St, 5th Floor, Boston, MA 02108
Phone: (617) 727-3452
Website: www.state.ma.us/dos
 
Department of Public Works
Boston City Hall, #715, Boston, MA 02201
Phone: (617) 635-4911
Website: www.cityofboston.gov/publicworks/
Email: PublicWorks@cityofboston.gov
 
Division of Professional Licensure
239 Causeway St, #500, Boston, MA 02114
Phone: (617) 727-7367
Website: www.state.ma.us/reg/
 
Inspectional Services Department
1010 Massachusetts Ave, Boston, MA 02118
Phone: (617) 635-5300
Website: www.cityofboston.com/isd/
Email: ISD@cityofboston.gov
 
Division of Standards
One Ashburton Place, #1115, Boston, MA 02116
Phone: (617) 727-3480
Website: www.mass.gov/standards

Office of Business Development
26 Court St, 9th Floor, Boston, MA 02108
Phone: (617) 635-2000
Fax: (617) 635-0282
Website: www.cityofboston.gov/dnd/OBD
Email: See website for contact information
 
Massachusetts Business Development Corporation
500 Edgewater Dr, #555, Wakefield, MA 01880
Phone: (781) 928-1100
Fax: (781) 928-1101
Website: www.mass-business.com
 

Boston Business Assistance Center
2201 Washington St, Roxbury, MA 02119
Phone: (617) 989-9100
Fax: (617) 989-9125
Website: www.cityofboston.gov/BAC

Massachusetts Department of Revenue
Customer Service Bureau
Charles F. Hurley Building
19 Staniford St, Boston, MA 02114
Phone: (800) 392-6089 or (617) 887-6367
Website: www.dor.state.ma.us/

Massachusetts Division of Unemployment Assistance
Contributions Department
Charles F. Hurley Building
19 Staniford St, 5th Floor, Boston, MA 02114
Phones:
(617) 626-6800 (Unemployment Insurance Info)
(617) 626-5050 (Employer Contributions)
(617) 626-5400 (Customer Service)
(617) 626-5744 (Labor Market Info)

Office of the City Clerk
Boston City Hall, #601, Boston, MA 02201
Phone: (617) 635-4600
Website: www.cityofboston.com/cityclerk/
Email: See website for contact information